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City Water Updates

The City of Kings Mountain takes water quality seriously and is taking action to ensure clean, safe water. The City’s water is safe for drinking, cooking and bathing. Reported taste and smell issues are naturally occurring and are common to surface water reservoirs. The City is currently taking many steps to improve water quality and encourages all residents to return to this website page for up-to-date information.

Water Safety and Health Status

The water is safe for all standard uses, including drinking, cooking, and bathing. It continues to meet all primary health and safety standards set by the EPA and the North Carolina Department of Environmental Quality.

The current taste and odor issues some residents are experiencing are classified as secondary standards. These regulate the taste, smell and appearance characteristics of the water and do not affect its safety.

Understanding the Cause of Taste and Smell

Kings Mountain relies on Moss Lake, which is a surface water source. Nationwide, 60% of all drinking water in the U.S. comes from surface water. Because surface water is directly exposed to environmental changes, many communities experience similar seasonal taste and odor issues.

Geosmin and MIB: When weather and environmental conditions shift, natural organic material in the lake increases. This leads to algae blooms that produce compounds called geosmin and Methyl Isoborneol (MIB). These harmless compounds create an earthy or musty smell, similar to soil after rain.

About Dredging: Dredging activity on the upper end of Moss Lake was completed in approximately May 2025. While this could have been a contributing factor by temporarily stirring up sediment, ongoing evaluation confirms it is not the primary cause. The primary cause is increased algae growth.

The Journey from Moss Lake to Your Tap

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Actions to Address Taste and Odor

The City of Kings Mountain is actively making operational adjustments and infrastructure upgrades to improve water quality and reduce taste and odor effects. We are implementing the same proven treatment methods used by communities nationwide to manage seasonal algae changes.

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Immediate Treatment Adjustments

● We are strengthening carbon treatment processes and optimizing water movement through the plant to better bind and remove naturally occurring compounds.

● A fourth sedimentation basin has been activated to improve settling and filtration.

● Ground storage tanks were thoroughly cleaned

System Maintenance and Line Flushing

● Restored automated basin cleaning systems, resulting in increased filtration and better sedimentation management.

● The City flushes the entire distribution system annually from end to end to maintain water quality.

● When residents report concerns, public works crews will directly flush specific dead-end lines where water can sit longer.

● The City is currently evaluating installing automatic flushers in certain dead-end areas to further improve water circulation.

Source Water Management at Moss Lake

● All dredging activities are suspended at Moss Lake.

● Staff have reviewed the depth at which water is drawn into the plant and evaluated methods to improve intake screening.

Baffle Wall Infrastructure Upgrade

Baffle walls are structural improvements designed to improve treatment performance and help address factors contributing to taste and odor issues.

● A contract has been executed, and we are coordinating with the contractor to set a start date.

● To prepare for installation, the city has cleaned the sedimentation basins.

● Baffle walls will improve treatment performance as part of a broader system upgrade. Because our drinking water comes from a natural surface water source, periods of taste and odor changes may still occur due to environmental conditions.

Long-Term Resiliency Planning

The City continues to evaluate overall storage capacity and system resiliency to ensure the treatment plant is equipped to handle environmental variability in Moss Lake across seasons. The City is also working toward computerized monitoring and control processes to ensure timely, accurate treatment. These layered efforts are part of a comprehensive improvement strategy to strengthen reliability and performance throughout the entire water system.


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Report A Problem

The City of Kings Mountain takes all resident concerns seriously. Our online reporting tool allows you to log specific water concerns or request targeted line flushing. To do so, you can use our online “Report A Problem” tool. 

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What to Do If You Have a Health Concern

We take all health concerns seriously. If you feel unwell, we strongly encourage you to seek medical guidance from a healthcare professional. City water continues to meet all federal and state safety standards and is safe to consume and use for cooking and bathing.

City of KM Water Updates Page (2)

Frequently Asked Questions

The City has created this landing page for water updates. This is intended to serve as the primary hub for our residents to access updated information, get detailed information, and report concerns. We will update this as frequently as we have new information to provide.

  1. Kings Mountain North Carolina Homepage

Contact Us

  1. City Hall

  2. 101 West Gold Street

  3. Kings Mountain, NC 28086

  4. Phone: 704-734-0333

  5. Email Us

  6. Staff Directory

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