General Statement of Duties

Performs general duty law enforcement work to protect life and property in the City.

Distinguishing Features of the Class

An employee in this class performs a full range of general law enforcement duties.  Work includes patrolling the City during an assigned shift in a police car, on a bicycle, or on foot; preventing, detecting and investigating disturbances and crime; performing traffic control work; apprehending suspects; and executing related assignments.  Employees must exercise judgment, initiative and calm control when performing duties; more difficult problems are normally carried out under the direction of or in conjunction with a Police Corporal or Sergeant assigned to the same shift.  Work involves frequent public contact, which requires tact, firmness and decisiveness.  Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions from superior officers.  Employees are subject to hazards associated with law enforcement work including working in both inside and outside environments, in extreme hot and cold weather, and exposure to various hazards such as dangerous persons, loud noises, and hazardous spills with fumes, oils, gases, or  flammable liquids.   Work is performed  under the direct supervision of a Police Sergeant (or Corporal, in the absence of the Sergeant) and is evaluated through observation, discussion and review of reports for adherence to laws, department procedures, and proper judgment.

Desirable Experience and Education

Graduation from high school and completion of basic law enforcement training; possession of a Basic Law Enforcement Training Certificate preferred; or an equivalent combination of education and experience.

Special Requirements

Before assignment to sworn duties, employees must possess a valid North Carolina Driver’s license and have completed at least the minimum requirements established by the North Carolina Criminal Justice Training and Standards Commission for certified law enforcement officers with prospects of successfully completing the entire certification process within prescribed time frames.

Distinguishing Features of the Class

            An employee in this class is responsible for sorting, arranging in order, shelving library materials and assisting with light clerical and housekeeping or various duties as assigned. Work is performed under general supervision with the Library Director serving as supervisor and direction given from the library service desk staff and is evaluated by observation for efficiency and adherence to instructions.

Duties and Responsibilities

Essential Duties and Tasks

            Shelves materials, including books, books on tape, cassettes, CD's,   videos, DVDs, magazines, and pamphlets

            Shelf-reads to ensure materials are in neat and proper order.

            Rearranges or shifts books as required.

            Retrieves materials from all parts of the library

            Assists at the circulation desk, checks materials in and out, collects fines, etc.

            Assists with opening and closing duties, including keeping the Library neat and orderly.

            Assists patrons with directional questions, in using the copier, and using the public computers.

            Assist with Library programs, including setting up and arranging furniture.

            May assist in physical processing of new materials, or repair damaged items.

            Performs other duties as assigned for the efficient operation of the Library.

            Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Additional Job Duties

            Performs other tasks as required.

Knowledge, Skills and Abilities

            Sees, reads and understands titles, call numbers and dates.

            Sorts accurately by alphabetical, numerical, chronological or Dewey Decimal order.

            Perform repetitive hand, arm and body movements. Reaches up or down, overhead to shelve materials, grip library materials

            Bend, kneel or stoop repeatedly or continually over time.

            Remain in a standing position for extended periods of time

            Manipulates library materials up to 15 pounds.

            Manipulates loaded book cart weighing 300 pounds over carpeted floors.

            Follows oral and written instructions.

            Work safely with out presenting a direct threat to others.

            After four weeks on the job training, shelves fully loaded book cart (four sides) in less than1 hour.

            Familiar with MS Office Suite, the internet, as well as working in a computerized network environment.

Physical Requirements

            Must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, feeling, talking, hearing, and repetitive motions.

Must be able to perform medium work exerting up to 20 - 50 pounds of force occasionally; and/or up to 10 - 20 pounds of force frequently to and/or a negligible amount of force constantly to move objects.

Must possess the visual acuity for extensive reading for visual inspection of books and materials at distances close to the eyes.

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Special Requirements

            Must obtain work permit if under the age of 18.

            Must be dependable and able to work a flexible schedule.

            Must be able to perform the major functions of the position.

            Must have the ability to file alphabetically and numerically.

            Must be motivated, a self–starter, and have the ability to work cooperatively with patrons and library staff.

Considerable knowledge of proper incident and related report completion and data entry.

Working knowledge of the functions, practices and procedures of the Police Department, Fire Department, and other services dispatched.

Working knowledge of office technology and the application of technology to dispatch and records.

Knowledge of grammar, spelling, and vocabulary.

Considerable skill in customer service and public contact.

Skill in collaborative conflict resolution.

Ability to accurately receive and clearly transmit radio communications.

Ability to assess people and situations, to apply sound judgment, to remain calm under stressful conditions and to elicit sufficient and essential information for dispatching and assisting field personnel.

Ability to establish and maintain effective work relationships with departmental staff and the public.

Ability to follow oral and written instructions.

Ability to perform data entry at the proper speed and accuracy.

Physical Requirements

Must be able to physically perform the basic life operational functions of stooping, reaching, lifting, fingering, grasping, talking and hearing.

Must be able to perform sedentary work exerting up to 10 pounds of force occasionally; and a negligible amount of force frequently or constantly to move objects.

Must possess the visual acuity to operate computer equipment, and to maintain and review manual written records.

Desirable Education and Experience

Graduation from high school and some related communications, dispatching or reception work experience; or an equivalent combination of education and experience.

Special Requirement

Certification or the ability to obtain certification by the State of North Carolina as a DCI Operator within three months of appointment to this classification.