Human Resources

Staff

Employment Opportunities

Randy Patterson
Director of Human Resources
(704) 734-4601


103 West King Street
Kings Mountain NC 28086

Welcome to the Kings Mountain Human Resources site. By serving the needs of the public, City employees have a great impact on the community. Offering more than basic services, they help maintain the City of Kings Mountains’ high quality of life.


Human Resources Staff

Randy Patterson - Director of Human Resources
704-734-4601
randy.patterson@cityofkm.com

Teresa Patterson - Assistant Director of Human Resources
704-734-4496
teresap@cityofkm.com

Lareina Carpenter - Health & Wellness Coordinator
704-730-2112
lareinac@cityofkm.com


Application for Employment

Employment Opportunities:
Instructions for Applying
Click below or above to download an
 This form cannot be submitted online.  It must be printed, completed and submitted as described below.
 
ONLY APPLICATIONS FOR POSTED POSITIONS ARE ACCEPTED. 
RESUMES ARE ONLY ACCEPTED WITH A COMPLETED APPLICATION.
 
Applications are NOT kept on file
A NEW Application MUST accompany each job for which you are applying
 
Fax completed application to:
704-730-2198 
 
or mail to:
City of Kings Mountain
Attn: Human Resources
PO Box 429
Kings Mountain, NC 28086.
 
Business/Technology Outreach Librarian

Business/Technology Outreach Librarian

 

General Statement of Duties

 

This is a responsible supervisory position in administrative and professional library service work. Under the general supervision of the Library Director, an incumbent exercises independent judgment and discretion in planning, implementing, evaluating and reporting general, and business outreach work to the community. The employee, as a member of the Library’s Management Team and working with the Main Street, Planning and Economic Development Departments, participates in the development implementation and evaluation of business and community engagement, outreach and special projects. The Business Librarian will serve as a liaison to the business, job support and service agencies that serve the community.  Performs difficult administrative and professional library work in planning, organizing, supervising, reference, business analysis and other activities in the Library.

 

Distinguishing Features of the Class

 

Employees in this class are responsible for planning, organizing, supervising and conducting programming, circulation, collection development and other activities in the library.  Employees perform program, supports all library programming, perform collection development, participate in circulation, coordinate cataloguing work, provide readers’ advisory, provide information technology expertise for the department, and perform other activities. Work includes researching, planning, conducting, and implementing small business and technology programs, advising and assisting in activities and special events, and collection development in assigned area of the library. Work is performed under the supervision of the Library Director, and is evaluated, in terms of success with program goals and objectives through conferences, reports, statistics and daily observation.  

 

Duties and Responsibilities

 

Essential Duties and Tasks

Specific job duties of this position may not be included in the list below, nor do the examples cover all duties which may be performed

Coordinate, implements, analyzes and evaluates training programs for business and technology services

Networking and attendance at community events is required

Provides assistance at public service desks, as needed

Participates in a variety of committees, meetings, training, and forums

Works cooperatively with other staff to coordinate library services

Develops procedures manuals, establishes objectives, and serves as a resource person for library management

Keeps up with current trends and issues in librarianship via professional reading and participation in library-related listservs, webinars, etc

Maintains weekly computer lab for library patrons who need basic computer assistance and training.

Collaborates with Cleveland Community College’s Small Business Center to schedule Small Business Seminars.

Teaches computer classes at the library

Maintains library website (Libguide) mauneylibrary.org

Updates the library’s online event calendar (LibCal)

Creates short videos to promote the library and the Downtown Kings Mountain Small Business Success Project.  

Promotes the library via social media

Provides technology training for library staff, business owners and library patrons.

Plans weekly meetings with project partners to discuss the Downtown Kings Mountain Small Business Success Project.

Maintains small business center (schedule, supplies, etc)

Creates reports, compiles statistics, and creates presentations.

Schedules meetings with business owners.

Creates print marketing materials using Publisher, Word.

Assists community partners and City departments with special projects as needed.

Participates in various city, library, and community committees.

Performs related tasks as needed.

 

Recruitment and Selection Guidelines

 

Knowledge, Skills, and Abilities

 

Ability to think strategically and creatively

Ability to use independent judgment to make decisions

Ability to clearly, effectively, and professionally communicate --- both written and oral—to a variety of audiences, including City departments, library and community stakeholders, media and community groups

Ability to model excellent customer service skills to all

Ability to learn the Department of Commerce--Main Street, Planning and Economic Development resources and be able to use with local businesses—training will be available

Knowledge of the professional practices, procedures and techniques of Library Science

Knowledge of library books, materials and resources

Knowledge of the operation practices of a public library and library science

Principles and techniques of supervision and training

Personal computers, office machines, and audiovisual equipment

Current library integrated computer systems

Library policies, terminology, practices, and management

Knowledge and skill with in-depth information searches and electronic reference research

Knowledge/skill with Mail Merge, Microsoft Office and Quick Books

Knowledge/skill with Social Media, Libguides, and HTML

Experience creating online reference and marketing resources (web based applications, video tutorials)

            Willingness to learn formal/informal program assessment evaluation

Assist patrons effectively, and work effectively with the public and staff in a variety of circumstances

Develop, prepare, and monitor assigned budget

 

 

Physical Requirements

Must be able to perform the basic life operational skills of crouching, reaching, standing, lifting, fingering, grasping, talking, hearing, stair climbing and repetitive motions.

Must be able to perform light work, exerting up to 30 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Must possess the visual acuity to prepare and analyze data and figures, operate a computer terminal, extensive reading for visual inspection of books and materials at distances close to the eyes, and use of measurement devices.

 

Desirable Education and Experience

 

Masters degree in Library Science from an American Library Association-accredited school

NC Public Librarian Certification

 

The purpose of this position is to lead the Downtown Kings Mountain Small Business Success Project by increasing the business community’s awareness of the library as a City resource.  Working with the Library, Main Street and the Planning and Economic Development Departments and businesses in Downtown Kings Mountain, this position will be responsible for improving the confidence in local business owners and employees to help them compete and succeed in the 21st century market. This project will address the fundamental problem that business owners and employees do not avail themselves of resources available through the library and Main Street program which will help their businesses thrive and succeed in the 21st century market place.

 

Hourly Rate: $27.027/hr.

 

Electrical Groundman - Lineman

 

CITY OF KINGS MOUNTAIN

AVAILABLE POSITION

 

BID NUMBER 2015-26

 

POSTING DATE:                   June 30, 2015      

 

CLOSING DATE:                   July 7, 2015 or until filled

_____________________________________________________________

DEPARTMENT:                     ELECTRIC 

 

POSITION: One Position Open - (Based on qualifications)

                                                Groundman                            

                                                Electric Line Technician 3rd Class    

                                                Electric Line Technician 2nd Class                                                               Electric Line Technician 1st Class    

 

SALARY RANGES:  (Based on qualifications)

                                      14      Groundman                   $14.03/hr. - $20.83/hr. 

                                      15      Line Tech 3rd Cl    $14.73/hr. - $21.87/hr.

                                      16      Line Tech 2nd Cl   $15.47/hr. –$22.97/hr.

                                       18      Line Tech 1st Cl    $17.06/hr. - $25.32/hr.

SPECIFIC JOB DESCRIPTIONS AVAILABLE UPON REQUEST

CONTACT THE HUMAN RESOURCES DEPARTMENT

 

(Depending upon level, certain qualifications will apply)

 

Desirable Education and Experience        

·         Graduation from high school or an equivalent to high school (GED) supplemented by technical training in electrical principles and minimal line work experience or an equivalent combination of education and experience.

 

Special Requirements

·         Possession of a valid North Carolina commercial driver's license (CDL). All other State certified drivers’ licenses must be approved by the City.

·         Participates and completes all levels in ElectriCities Lineman Career Development Program (LCDP).

·         Participates in ElectriCities sponsored schools.

·         Participates in all City sponsored training procedures and requirements.

·         Meets all physical weight requirements per City specifications.

·         Ability to obtain other certifications as identified by the City.

__________________________________________________________

         

          ( X  ) FULL TIME  (    ) PART-TIME  (    )  TEMPORARY

All interested city employees need to contact the Human Resources Department This position will be advertised simultaneously inside and outside.  Qualified persons currently employed by the city shall receive first consideration

EOE/M/F/D/V

DRUG FREE ENVIRONMENT

 

Finance Director

                                                            FINANCE DIRECTOR

 

General Statement of Duties

 

Performs complex professional and difficult administrative work in planning, organizing, and directing the financial activities of the City.

 

Distinguishing Features of the Class

 

An employee in this class plans and directs the disbursement and accounting of revenues and expenditures for the City.  Work involves supervision of the budget, purchasing, accounting, general revenue collections, investments, financial reporting, and payroll operations. The employee must exercise considerable independent judgement and initiative in planning and directing the fiscal control system. Work is performed in accordance with established municipal finance procedures, local ordinances and North Carolina General Statutes governing the responsibilities of local government accountants. Work is performed under the direction of the City Manager and is evaluated through conferences, reports, and by an independent audit of financial records.

 

                                                         Duties and Responsibilities

 

Essential Duties and Tasks

Plans, organizes, and directs the operations of the Finance Department, including disbursement and accounting of municipal funds, general ledger preparation and maintenance, general revenue collections, cash management and investments, accounts payable, preparation and maintenance of payroll and time records, purchasing, and preparation of monthly, quarterly, and annual reports;  supervises staff assisting with these duties.

Serves as a member of the team along with the City Manager in the preparation of the general operating and capital improvements budgets; reviews departmental budget requests for accuracy and justification of resource allocation and expenditures; works with the Manager in directing the formulation of City financial policies and in the preparation of the annual budget; performs revenue forecasting and supervises the formatting and publication of the budget.

Provides leadership and supervision to department staff; hires, trains, assigns work, provides communication, leadership, performance coaching and evaluation, conflict resolution, etc.

Participates as part of the management team of the City in long range planning and other issues.

Manages receipt and investment of City revenues.

Reviews and monitors ongoing administration of budget, monitors revenues and expenditures.

Reviews budget system and financial conditions and develops methods of improvement.

Supervises and participates in the annual CAFR reporting; assists the auditors during the annual audit of City financial records; follows up on findings to improve financial systems.

Maintains a general accounting systems for the City; oversees maintenance of financial records for each department; maintains separate accounts for items of appropriation in the budget, including amount of the appropriation, amounts paid, unpaid obligations against the account, and the unencumbered balance.

Submits to the City Manager and the City Board periodic statements of the financial condition of the City.

Performs and/or supervises fiscal analysis, trend analysis, revenue forecasting, debt service planning, capital budgeting and planning, financial reporting, and related financial management tasks.

 

 


Additional Job Duties

Performs related duties as required.

 

                                                Recruitment and Selection Guidelines

 

Knowledge, Skills, and Abilities

Thorough knowledge of North Carolina General Statutes and of local ordinances governing municipal financial practices and procedures.

Thorough knowledge of the principles and practices of public finance administration, including principles and practices of municipal accounting.

Thorough knowledge of the principles and practices of automated systems and their use in financial record keeping and analysis in a municipal environment.

Considerable knowledge of supervision including motivation, communication, leadership, performance coaching and evaluation.

Working knowledge of personnel laws and regulations.

Ability to evaluate complex financial systems and formulate and install accounting methods, procedures, forms, and records.

Ability to plan, organize, direct, and evaluate the work of supervisors and employees in the specialized field of accounting and collections.

Ability to design and prepare analytical or interpretative financial statements.

Ability to establish and maintain effective working relationships with the public, departmental heads, governmental officials, and with other City employees.

Ability to conduct long range fiscal planning.

Accuracy and thoroughness in the analysis and preparation of financial records and reports.

 

Physical Requirements

Must be able to physically perform the basic life operational functions of fingering, feeling, talking, hearing, and repetitive motions.

Must be able to perform light work exerting up to 20 pounds of force occasionally,

and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift objects.

Must possess the visual acuity to prepare and analyze data and figures, perform accounting processes, operate a computer terminal, and do extensive reading.

 

Preferred Education and Experience

Graduation from a four year college or university with a degree in accounting or business, preferably supplemented with a master's degree in business or public administration and significant experience in public finance administration including supervisory experience.

 

Salary: Commensurate with Education and Experience

Fleet Mechanic II

FLEET MECHANIC II – 3430

 

GENERAL DEFINITION OF WORK:

 

Performs responsible skilled mechanical work on a variety of automotive equipment;  does related work as required.

 

Work is performed under regular supervision.

 

TYPICAL TASKS:

 

Uses modern diagnostic equipment including computers for diagnoses of mechanical problems on a variety of city vehicles and equipment, determines required repairs or replacement of  parts and initiates repair; Performs selected repairs and parts replacements on diesel driven equipment; Assist with preventative maintenance of city vehicles and equipment; Repairs and replaces tires; Repairs and overhauls brakes, ignition, and fuel systems, transmissions, differentials, front and rear axle assemblies;  Takes down, repairs, and reassembles air compressors, pumps, and related equipment including small engine repair; Lays out and fabricates parts;  Does electrical work on automotive equipment, such as troubleshooting electrical problems and repairing or replacing defective parts, repairing and adjusting lights; Performs welding work; Performs road calls for repair of city vehicles and equipment and repair or replacement of tires; Maintains a clean working area and assists in other shop custodial duties;  Performs related tasks as required.

 

KNOWLEDGES, SKILLS, AND ABILITIES:

 

General knowledge of the methods, tools, and equipment used in the repair of passenger cars, trucks, construction and maintenance equipment which includes operation of a computer;  General knowledge and skill in the use and operation of shop tools and machinery;  Ability to diagnose the more common defects in the drive trains, chassis, and other components of automotive equipment;  Ability to adapt available tools and repair parts to specific repair problems: ability to perform heavy manual work in connection with repair work. Ability to interpret work from sketches, and diagrams and installation and repair charts; Ability to understand and follow instructions in both oral and written form.

 

EDUCATION AND EXPERIENCE:

 

Any combination of education and experience equivalent to graduation from high school and considerable experience in repairing automotive and power-driven equipment.

 

SPECIAL REQUIREMENTS:

 

Possession of a valid appropriate driver’s license issued by the State of North Carolina.

Ability to obtain and retain NC safety and emissions inspection license.

Ability to obtain and retain Fleet Tire Service OSHA Compliance Training Certification.

 

 Salary Range:  $12.74/hour                                       Grade 10

POLICE OFFICER (Part-time)
POLICE OFFICER (Part-time) General Statement of Duties Performs general duty law enforcement work to protect life and property in the City. Distinguishing Features of the Class An employee in this class performs a full range of general law enforcement duties. Work includes patrolling the City during an assigned shift in a police car or on foot; preventing, detecting and investigating disturbances and crime; performing traffic control work; apprehending suspects; and executing related assignments. Employees must exercise judgment, initiative and calm control when performing duties; more difficult problems are normally carried out under the direction of or in conjunction with a Police Sergeant assigned to the same shift. Work involves frequent public contact which requires tact, firmness and decisiveness. Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions from superior officers. Employees are subject to hazards associated with law enforcement work including working in both inside and outside environments, in extreme hot and cold weather, and exposure to various hazards such as dangerous persons, loud noises, and hazardous spills with fumes, oils, gases, or flammable liquids. Work is subject to the final OSHA standards on blood borne pathogens. Work is performed under regular supervision and is evaluated through observation, monitoring radio traffic, discussion, and review of reports for adherence to laws, department procedures, and proper judgment. Duties and Responsibilities Essential Duties and Tasks Patrols streets in a police car, on bicycle or on foot; checks doors and windows; examines premises of unoccupied residences or buildings; detects unusual conditions, may maintain surveillance and observation for stolen cars, missing persons, or suspects; report dangerous or defective streets, sidewalks, traffic lights, or other hazardous conditions. Responds to calls for assistance, complaints, suspicious activity, domestic disputes, loud and disruptive behavior; completes calls by determining true nature of the situation and taking whatever legal or persuasive action is warranted. Investigates traffic accidents; issues traffic citation; directs traffic and participates in other emergency operation activities; conducts special traffic checkpoints to enforce seatbelt, alcohol, speed, or other laws; operates radar and intoxilyzer equipment. Performs investigations of accidents or possible crimes through observation, questioning witnesses, and gathering physical evidence; performs investigative tasks, arrests and processes criminal suspects; presents findings in court. Issues citations for violation of traffic regulations, serves warrants; apprehends and processes criminal suspects and transports to magistrate and/or County detention facilities. Regulates and directs vehicular traffic at busy times at local schools and when traffic signal malfunctions or accidents require. Operates a two-way radio to receive instructions and information from or to report information to police headquarters; maintains vehicle, weapons and other equipment in standards working order. Prepares records and reports of activities. Advises the public on laws and local ordinances; serves papers as needed. Assists stranded motorists; gives information and directions to visitors and the general public. May serve on special traffic squad. Additional Job Duties Performs other related duties as required. Recruitment and Selection Guidelines Knowledge, Skills, and Abilities Considerable knowledge of state and federal laws, local ordinances and policies of the police department, especially relating to search and seizure, traffic control, pursuit, and arrest. Working knowledge of law enforcement principles, practices, methods and equipment. Some knowledge of scientific crime detection and criminal identification methods and procedures. Some knowledge of the application of information technology to law enforcement work. Skill in the use of firearms and other police equipment and in the application of self-defense tactics. Skill in collaborative conflict resolution. Ability to act with sound judgment in routine and emergency situations. Ability to communicate effectively in oral and written forms. Ability to present effective court testimony. Ability to prepare clear and concise activity reports. Ability to build and maintain cooperative and effective public relations with the citizens. Ability to establish and maintain effective working relationships with coworkers, supervisors, and other public officials. Physical Requirements Must be able to physically perform the basic life operational functions of standing, walking, hearing, kneeling, reaching, feeling, grasping, pushing, pulling, bending, climbing, crawling, fingering, and performing repetitive motions. Must be able to perform medium work exerting up to 50 pound of force occasionally; 20 pounds frequently; and 10 pounds constantly. Must possess the visual acuity to operate a police vehicle and distinguish details and differences when observing people, places, or things on patrol. Desirable Experience and Education Graduation from high school and completion of basic law enforcement training; possession of a Basic Law Enforcement Certificate; or an equivalent combination of education and experience. Special Requirements Before assignment to sworn duties, employees must possess a valid North Carolina driver's license and have completed at least the minimum requirements established by the North Carolina Justice Training and Standards Commission for certified law enforcement officers. Starting Rate: $12.7275/hr. Grade: 12
SANITATION EQUIPMENT OPERATOR
SANITATION EQUIPMENT OPERATOR GENERAL DIFINITION OF WORK: - Performs responsible semi-skilled work operating a refuse collection vehicle in the collection of solid waste; - Does related work as required; - Work is performed under regular supervision. - Limited supervision is exercised over assigned crew members. TYPICAL TASKS: - Operates refuse collection truck picking up refuse from houses on a prescribed route; - Operated hydraulic mechanisms for compressing and dumping refuse; - Transports refuse to prescribed disposal areas; - Drives and operates truck to collect household appliances, furniture and unusually large amounts of trash; - Assists with snow and ice control as needed; - Cleans refuse truck and equipment, performs preventative maintenance on equipment; - Supervises personnel assigned to truck; - Performs related tasks as required. KNOWLEDGES, SKILLS AND ABILITIES: - General knowledge of the operation and servicing of automotive equipment; - General knowledge of traffic laws and regulations governing equipment operation; - General knowledge of safe driving practices an occupational hazards of the work; - Skill in the operation of automotive equipment; - Ability to understand and follow specific oral instructions; - Ability to detect signs of the mechanical failure of the automotive and packing equipment; - Dependability. EDUCATION AND EXPERIENCE: - Any combination of education and experience equivalent to completion of the seventh grade and some experience in performance of heavy manual work and in the operation of heavy automotive equipment. SPECIAL REQUIREMENTS: - Possession of a valid Commercial Driver’s License issued by the state of North Carolina. May require possession of a valid medical examination certificate required by the Federal Motor Carrier Safety Regulations. Starting Rate: $12.2787/hr.
SEASONAL Permit Clerk - Moss Lake

MOSS LAKE PERMIT CLERK

SEASONAL Weekend

16 Hour / Week – Some Weekend through Labor Day

 

General Statement of Duties

 

            Performs clerical and maintenance work in the offices and facilities of Moss Lake.

 

Distinguishing Features of the Class

 

            An employee in this class performs a combination of office and maintenance work at the Moss Lake facility.  Work includes issuing permits for lake use, collecting fees, answering public questions, maintaining grounds and facilities, including supervising community service workers, and monitoring shoreline for appropriate use. Work may be performed on weekdays or weekends and includes both inside and outside work.  Work is performed under the direction of the Lake Office Manager and is evaluated based on observation, accuracy of records and effectiveness of maintenance tasks.

 

Duties and Responsibilities

 

Essential Duties and Tasks

            Greets and routes visitors; issues permits for camping, fishing and boating lake use; collects payments for use and provides receipts; enters sales and monetary information into City’s financial system; counts money for deposit.

            Cleans bathrooms, parking and campground areas; picks up trash; trims trees and clears brush; cuts grass; rakes leaves.

            Supervises community service workers in maintenance tasks; makes assignments and oversees work tasks; makes assignments to prison labor.

            Pulls trees from lake; monitors shore line for trash and for appropriate use.

            Keeps boats in working order; cleans and lines up boats.

Additional Job Duties

            Must be able to work every weekend

Performs related duties as required.

 

Recruitment and Selection Guidelines

 

Knowledges, Skills, and Abilities

            Working knowledge of cleaning methods, materials, and equipment.

            Working knowledge of the tools, materials and equipment used in grounds and building

                        maintenance.

            Working  knowledge of safety precautions applicable to the duties of the position.

Working knowledge of spelling, punctuation, and vocabulary.

Working knowledge of office practices and procedures.

Ability to maintain records of work activities and accurately account for funds.

Ability to use hand tools.

Ability to establish and maintain effective working relationships with other employees,

 supervisors, and the public.

Ability to follow oral and written instructions and procedures.

Ability to be tactful and courteous.

Ability to train and lead other workers.

 


Physical Requirements

            Must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, feeling, talking, hearing, and repetitive motions.

            Must be able to perform medium work exerting up to 100 pounds of force occasionally and/or up to  20 pounds of force frequently and/or up to 10 pounds of force constantly  to move objects.

            Must possess the visual acuity to use hand tools, operate mobile equipment such as the boat, golf cart, mowers and chain saws in a safe manner, to inspect work quality, to work with data and figures, do some accounting tasks, and to maintain records.

 

Desirable Education and Experience

            Some experience in office work with emphasis on public contact tasks, handling/issuing permits, compiling/completing cash reports, usage of financial transaction computer applications and some experience in facilities and grounds maintenance and repair work preferably in a parks setting; or an equivalent combination of education and experience.

 

 

Salary:  $7.90/hour

TELECOMMUNICATOR

TELECOMMUNICATOR

 

General Statement of Duties

 

Performs responsible clerical and public safety work dispatching emergency calls and assisting the public.

 

Distinguishing Features of the Class

 

An employee in this class receives incoming routine and emergency public safety calls, dispatches proper personnel for assistance, and maintains contact with public safety units.  Employees also utilize computer-aided dispatch to receive and dispatch calls, and enter disposition of calls, maintain a variety of manual logs, and assist the public with various information.  Work involves frequent public contact which requires tact, firmness and decisiveness in obtaining necessary information from people who are under extreme stress.  Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions from sworn personnel.  Work is performed under general supervision and is evaluated through observation, discussion and feedback from officers in the field.

 

Duties and Responsibilities

 

Essential Duties and Tasks

Receives routine and emergency telephone calls and personal requests for assistance on multiple lines concerning crimes, fires, public utilities, or general information; obtains needed information concerning nature of problem; dispatches police calls; pages after hours utilities staff; transfers other emergency and non-emergency calls to proper location.

Performs customer service work for the Police Department assisting visitors with information, procedures, obtaining accident reports and other needs.

Operates emergency equipment to maintain contact with public safety personnel; dispatches staff to answer requests for assistance and emergency incidents; receives and transmits information and messages; tracks police and fire staff for safety and location.

Operates Division of Criminal Information (DCI) terminal to send and receive messages and research information regarding criminal histories, vehicle identification, and crimes.

Maintains an in-house computer database and communications logs and reports including the nature of calls, actions taken and the times involved; maintains a variety of manual logs of information regarding fuel, vehicle usage, community service, citation books, animal control activities, lost and found, etc..

Provides information to the public over the telephone and in person concerning a variety of city services; provide copies of accident and other appropriate reports to the public.

Updates CAD records with new addresses, businesses, and other information.

Type records, reports and otherwise assist other departmental staff; maintain a variety of records, logs, data, etc.; perform data entry to update data files.

 

Additional Job Duties

Performs related duties as required.

 

Recruitment And Selection Guidelines

 

Knowledge, Skills and Abilities

Considerable knowledge of the operation of a police communications system and related Federal Communications Commission regulations.

 


 

 

 

Considerable knowledge of the geographic layout of the city, and the location of streets, important buildings, and other landmarks.         

Considerable knowledge of proper incident and related report completion and data entry.

Working knowledge of the functions, practices and procedures of the Police Department, Fire Department, and other services dispatched.

Working knowledge of office technology and the application of technology to dispatch and records.

Knowledge of grammar, spelling, and vocabulary.

Considerable skill in customer service and public contact.

Skill in collaborative conflict resolution.

Ability to accurately receive and clearly transmit radio communications.

Ability to assess people and situations, to apply sound judgment, to remain calm under stressful conditions and to elicit sufficient and essential information for dispatching and assisting field personnel.

Ability to establish and maintain effective work relationships with departmental staff and the public.

Ability to follow oral and written instructions.

Ability to perform data entry at the proper speed and accuracy.

 

Physical Requirements

Must be able to physically perform the basic life operational functions of stooping, reaching, lifting, fingering, grasping, talking and hearing.

Must be able to perform sedentary work exerting up to 10 pounds of force occasionally; and a negligible amount of force frequently or constantly to move objects.

Must possess the visual acuity to operate computer equipment, and to maintain and review manual written records.

 

Desirable Education and Experience

Graduation from high school and some related communications, dispatching or reception work experience; or an equivalent combination of education and experience.

 

Special Requirement

Certification or the ability to obtain certification by the State of North Carolina as a DCI Operator within three months of appointment to this classification.

 

 

Starting Rate: $11.2761/hr

Telecommunicator - Part-Time

TELECOMMUNICATOR – Part-Time

 

General Statement of Duties

 

Performs responsible clerical and public safety work dispatching emergency calls and assisting the public.

 

Distinguishing Features of the Class

 

An employee in this class receives incoming routine and emergency public safety calls, dispatches proper personnel for assistance, and maintains contact with public safety units.  Employees also utilize computer-aided dispatch to receive and dispatch calls, and enter disposition of calls, maintain a variety of manual logs, and assist the public with various information.  Work involves frequent public contact which requires tact, firmness and decisiveness in obtaining necessary information from people who are under extreme stress.  Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions from sworn personnel.  Work is performed under general supervision and is evaluated through observation, discussion and feedback from officers in the field.

 

Duties and Responsibilities

 

Essential Duties and Tasks

Receives routine and emergency telephone calls and personal requests for assistance on multiple lines concerning crimes, fires, public utilities, or general information; obtains needed information concerning nature of problem; dispatches police calls; pages after hours utilities staff; transfers other emergency and non-emergency calls to proper location.

Performs customer service work for the Police Department assisting visitors with information, procedures, obtaining accident reports and other needs.

Operates emergency equipment to maintain contact with public safety personnel; dispatches staff to answer requests for assistance and emergency incidents; receives and transmits information and messages; tracks police and fire staff for safety and location.

Operates Division of Criminal Information (DCI) terminal to send and receive messages and research information regarding criminal histories, vehicle identification, and crimes.

Maintains an in-house computer database and communications logs and reports including the nature of calls, actions taken and the times involved; maintains a variety of manual logs of information regarding fuel, vehicle usage, community service, citation books, animal control activities, lost and found, etc..

Provides information to the public over the telephone and in person concerning a variety of city services; provide copies of accident and other appropriate reports to the public.

Updates CAD records with new addresses, businesses, and other information.

Type records, reports and otherwise assist other departmental staff; maintain a variety of records, logs, data, etc.; perform data entry to update data files.

 

Additional Job Duties

Performs related duties as required.

 

Recruitment And Selection Guidelines

 

Knowledge, Skills and Abilities

Considerable knowledge of the operation of a police communications system and related Federal Communications Commission regulations.

 


 

 

 

Considerable knowledge of the geographic layout of the city, and the location of streets, important buildings, and other landmarks. 

Considerable knowledge of proper incident and related report completion and data entry.

Working knowledge of the functions, practices and procedures of the Police Department, Fire Department, and other services dispatched.

Working knowledge of office technology and the application of technology to dispatch and records.

Knowledge of grammar, spelling, and vocabulary.

Considerable skill in customer service and public contact.

Skill in collaborative conflict resolution.

Ability to accurately receive and clearly transmit radio communications.

Ability to assess people and situations, to apply sound judgment, to remain calm under stressful conditions and to elicit sufficient and essential information for dispatching and assisting field personnel.

Ability to establish and maintain effective work relationships with departmental staff and the public.

Ability to follow oral and written instructions.

Ability to perform data entry at the proper speed and accuracy.

 

Physical Requirements

Must be able to physically perform the basic life operational functions of stooping, reaching, lifting, manual dexterity, grasping, talking and hearing.

Must be able to perform sedentary work exerting up to 10 pounds of force occasionally; and a negligible amount of force frequently or constantly to move objects.

Must possess the visual acuity to operate computer equipment, and to maintain and review manual written records.

 

Education and Experience

Graduation from high school and some related communications, dispatching or reception work experience; or an equivalent combination of education and experience.

 

Special Requirement

Certification or the ability to obtain certification by the State of North Carolina as a DCI Operator within three months of appointment to this classification.

 

Starting Rate: 10.2657/hr.

Grade/Class: 8A

VOLUNTEER FIREFIGHTER
The City of Kings Mountain is currently accepting applications for volunteer firefighters.

 
Please submit an application by either printing out application and mailing to City of Kings Mountain, Human Resources Department, PO Box 429, Kings Mountain, NC 28086 OR apply through your local ESC Office.

 

 

 

 



Latest Press

Labor Day Holiday Schedules
8/12/2015

Waterline Projects - Update
12/12/2014

 
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