Billing Department

Staff
Collection Information
Installation Fees
Billing Rates

 

Jean Wyte
Billing Director
(704) 734-4613
jeanw@cityofkm.com

101 W. Gold Street
Kings Mountain NC 28086

The City of Kings Mountain is a full service utility community which provides electric, natural gas, sewer, and water services to residential, commercial, and industrial customers. 

The Utility/Billing Department is responsible for the billing and collection of utility and other services provided by the City of Kings Mountain. 

The City of Kings Mountain will treat its’ citizens in a fair and indiscriminate manner, while recognizing the distinct needs and requirements of each customer.  The City of Kings Mountain will strive to provide fast and friendly service, while assuring the safety of the public and employees alike.

The Billing Department is located on the first floor of City Hall at 101 W. Gold St. in Kings Mountain, NC. The hours of operation are Monday – Friday from 8:30 am – 5:00 pm.


Billing Department Staff

For Utility Billing questions please call us at (704)734-4617 or (704)734-4594

Jean V Wyte                                                  
Utility Billing Director  
(704) 734-4613
jeanw@cityofkm.com
        
Sharon Proctor                                               
Assistant Utility Billing Director
(704) 734-4617
sharonp@cityofkm.com
                                                                       
Patti Barnette                                    
Billing Technician                                            
(704) 734-4594
pattib@cityofkm.com

Bonnie Hale
Billing Technician/Customer Service and Payments
(704) 734-4616
bonnieh@cityofkm.com

Janie McVay
Billing Technician/Customer Service and Payments
(704) 734-4464
janiem@cityofkm.com

Barbara Tackett
Billing Technician/Customer Service and Payments
(704) 734-4465
barbara.tackett@cityofkm.com

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Collection of Utility Accounts Receivable :

Receipt of payments on utility accounts is due on the 15th of each month by 5:00PM to avoid a late fee.  Utility accounts with a balance of $10.00 or more after 5:00PM on the 15th of each month will accrue a late fee of 1% of the balance due with a minimum of $10.00.

If the 15th falls on a Saturday, Sunday, or Holiday the due date will be the following business day by 5:00PM.

Receipt of payment on utility account is due on the 25th of each month by 5:00pm to avoid disconnection of service and additional processing fees.

For our customers convenience The City accepts cash, personal check, and credit cards for utility payment. Credit card payment customers must pay online. You can make your credit card payment from home or use our kiosk in the City Hall lobby.

 

This site allows you to review your billing history as well as make online utility payments.

In order to access the site you will need your PIN number which will be printed on your statement.

Receipt of payments on utility accounts is due on the 15th of each month by 5PM to avoid a late fee.

Utility accounts with a balance of $10.00 or more after 5PM on the 15th of each month will accrue a late fee of 1% of the balance due with a minimum of $10.00.

Receipt of payments on utility accounts is due on the 25th of each month by 5PM to avoid disconnection of service and additional processing fees.  

The City of Kings Mountain does accept Master Card, Visa, and American Express for utility payments with a 3% convenience fee.  The City of Kings Mountain also has a bank draft option for payment of utilities at no cost.

Click here or on the image to the left to access the site.

 

For more information or questions please contact billing department customer service at
(704) 734-4615 or customerservice@cityofkm.com.

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Installation Fees for New Services

Gas and Electric Installation Fee - Please contact the respective department concerning installation fees for new services.

Water & Sewer Installation Fee

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Billing Rates

Sewer Rates
Water Rates
Landfill Rates
Electric Rate Schedule

Please contact the Billing office for monthly gas rates.

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Kings Mountain Events
Date
Event
Friday, October 31, 2014 Great Pumpkin Halloween Parade!

Latest Press

2014 -2015 LEAF SEASON IMPORTANT MESSAGE
10/3/2014

Lowering of water level on Moss Lake
10/3/2014

Waterline Rehab Project to begin 11/6/13
11/6/2013



Quick Links
Available Industrial Properties in Kings Mountain
City of Kings Mountain - Observed Holidays
Cleveland County Chamber
Cleveland County Events
Cleveland County Government
Downtown Business Directory
Downtown Kings Mtn Business District Consumer Survey
Job Opportunities
North Carolina Government

 



Kings Mountain City Hall
- (704) 734-0333
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